I hereby declare that I have clear understanding regarding the conditions of service offered by KIKI d.o.o. Novi Sad and selected by me. I also declare that I have clear understanding that I can cancel the service for any reason in which case KIKI d.o.o. is obliged to refund the payment exclusively through VISA, EC/MC and Maestro payment methods, meaning that Erste Bank a.d. Novi Sad will initiate the process of refund to credit card user bank account in the following amounts: 100% of payment amount if the service has been cancelled no later than 24 hours before delivery; 50% if the service has been cancelled within 24 hours before delivery. I also fully understand that Erste Bank a.d. Novi Sad will initiate this request ASAP, but the real refund process to the credit card has been handled by the credit card issuer bank, therefore Erste Bank a.d. Novi Sad has no influence on the speed of this activity.